Hospitality, Hotels & Event Venues

Deliver Premium Guest Experiences with Secure Visitor Management

Seamless Check-Ins Meet Smart Security
In the hospitality industry, every second counts—and every guest interaction matters. CraftMate brings next-gen visitor management to hotels, resorts, and event venues, ensuring guests are welcomed with efficiency, elegance, and enhanced security. From VIP guests to large conference crowds, manage every check-in with clarity and care.

Key Pain Points We Solve

  • Long queues during check-in for conferences, weddings, or events
  • Manual entry logs for vendors and suppliers
  • No centralized system to track non-residential guests
  • Difficulty managing large groups or VIP access
  • Security gaps during high footfall periods

How CraftMate Helps

Problem CraftMate Solution
Disorganized guest flow during peak events Digital gatepasses and pre-registration speed up entry.
No visibility into non-guest visitors Dashboard tracks all visitor categories in real time.
Poor VIP management Pre-approval workflows and personalized gatepasses for priority access.
Manual entry logs Photo capture, ID verification, and secure digital logs replace paper trails.
Managing high footfall Visitor kiosk/tablet enables self check-in to reduce reception load.

Recommended Features for Hospitality

  • Pre-Registration Portal for guests and event attendees
  • Visitor Kiosks/Tablets for self check-in
  • Digital Gatepasses with QR codes
  • VIP Tagging for prioritized workflows
  • Security Dashboard to monitor vendor and external footfall
  • Photo ID Scanning for service providers, contractors, and media
  • SMS/Email notifications for guest arrival confirmations
  • API Integration with PMS (Property Management Systems) (optional)
  • Visitor Feedback Survey for continuous service refinement
  • Advanced Analytics to study visitor trends and optimize staffing
“CraftMate reduced check-in chaos during our annual leadership summit. Guests felt valued and secure—our team felt in control.”
— General Manager, Crestwood Grand Hotels

Deliver Premium Guest Experiences with Secure Visitor Management

CraftMate brings hospitality-grade convenience with enterprise-grade control.

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Ready to Experience CraftMate?

Secure your facilities and streamline your visitor processes with modern, intelligent technology.

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